Increase Productivity for IT and Users
Enabling users to reset their own IBM i passwords immediately removes productivity bottlenecks for both users and the IT support technicians who would typically have to process the request. When users don’t have to file a help desk ticket for password resets, IT can spend their time addressing more critical issues. With password resets accounting for up to 50 percent of help desk calls, productivity gains add up quickly.
Enhance Security
Guarantee authenticity of users and prevent fraudulent reset requests by asking a series of challenge questions that must be answered correctly before a reset will be approved.
Set a Strong Password Policy
Configure settings to meet security policy requirements. Set rules for the minimum number of password characters, whether repetition of characters is allowed, and whether answers must be case sensitive.
Maintain an Audit Trail
A password self-service tool can help fulfill auditor requirements by maintaining a full record of both successful and unsuccessful password reset attempts.
Product Offer Form
